We want to ensure your natural beauty products get to you as quickly as possible, therefore, items purchased from Aloha Apothecary ship USPS Priority Mail.
In an effort to reduce our carbon footprint, we use recycled packaging. Therefore, packages may not be the prettiest, but rest assured the products inside are! If you are sending a package as a gift, please drop me a line at firstname.lastname@example.org and I'd be happy to include a customized note/wrap accordingly.
Orders placed Monday-Thursday ship within 48 hours and orders placed after 1pm HST Friday-Sunday will ship the following Monday.
We offer free flat rate priority shipping in the domestic US on orders over $75.
US orders over $75: FREE
US orders under $75: $10
US orders under $20: $6
International orders: $50
At Aloha Apothecary we stand behind the products we sell and hope that you are more than satisfied with your natural beauty and wellness items. For hygienic reasons, unfortunately we cannot offer refunds or exchanges on goods that have been opened or used. If you have ordered the wrong product, please email email@example.com explaining the situation. To be eligible for an exchange, the original item must be returned within 10 days, un-used and in all of its original packaging.
The customer is responsible for paying return shipping costs.
OUT OF STOCK ITEMS
Because Aloha Apothecary primarily works with small companies who make items in small-batches, items can sell-out quickly. If an item is out of stock, we will do our best to replenish the stock as quickly as possible. If an item is out of stock, please email firstname.lastname@example.org and we can alert you when that product is back in stock. You can also sign up for the newsletter to be the first to know about restocked items, new products and special promotions.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product from us, please accept our apologies and contact us immediately at email@example.com.
Please join our mailing list to stay on top of what’s happening at Aloha Apothecary. We will never share your personal information with any third parties.